HACIENDA PARADISE HOTEL, Playa del Carmen – Your ideal downtown stay
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Key details
Hotel Overview
Avenida 10 Entre Calle 20 Y 22,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
-
Close to the beach
Nice
6.4
6.6
/10
4.1
3.7
/5
Loved by Hacienda Paradise Hotel guests
Charming hotel
Good shower
Beautiful rooms
Tranquil rooms
Oasis pool
"The pool is an oasis, It takes me literally 5 minutes from my check in and I'm swimming."
mcinbrass from United States
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"The best part was having breakfast in the palapa overlooking the courtyard with the pool and all the tropical plants."
Sonia from United States
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"It's peaceful, well localted, have a good break first"
Maud from France
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Accommodations
Hacienda Paradise hosts 30 spacious rooms, each offering rustic Mexican furniture and a touch of Spanish Hacienda style. The Colonial Patio Rooms and Colonial Balcony Rooms provide 29 square meters of space, featuring comfortable King or Queen beds. The standout Master Suite, the largest accommodation option, includes a nightly natural repellent and after-sun cream, along with complimentary Dolce Gusto coffee maker and capsules.
Dining
The hotel features an on-site restaurant serving a variety of delicious meals crafted from local ingredients. Guests can enjoy the convenience of room service, offering a selection of dishes throughout the day. This dining option allows for a relaxed meal experience within the hotel's ambiance.
Location
Hacienda Paradise is located just one block from Playa del Carmen's famous 5th Avenue, providing easy access to numerous shops, restaurants, and nightlife. Guests can reach the city's best beaches within a short walking distance. This centralized location enhances the convenience for exploration and leisure activities.
Wellness
The hotel includes a pool situated in the internal garden, designed for relaxation and tranquility. Guests can enjoy a serene atmosphere while taking a refreshing dip or sunbathing by the pool. This oasis adds a unique element to the overall stay experience at Hacienda Paradise.
Pet-Friendly Amenities
Hacienda Paradise welcomes pets, allowing guests to enjoy their vacation alongside their furry companions. This pet-friendly policy includes designated areas where pets can relax comfortably. The hotel makes it easier for travelers with pets to have a stress-free stay.
Highlights
Location: One block from 5th Avenue .
Rooms: 30 spacious rooms with rustic Mexican furniture .
Dining: On-site restaurant with room service .
Wellness: Pool in internal garden .
Pet-Friendly: Welcoming pets for stress-free stays .
Master Suite: Complimentary natural repellent and coffee maker .
Must-do experiences
Savor authentic tacos al pastor at Taquería El Fogón near the hotel.
Stroll through the vibrant 30th Avenue for local boutiques and cafes.
Visit Frida Kahlo Museum for a glimpse into her life and art.
Explore the lesser-known Tulum Ruins for stunning coastal views.
Don't miss the bustling Playa del Carmen mercado for fresh local produce.
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Choose Your Room
Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
Quadruple Room Balcony
2 persons
325 sq. feet
2 Double beds
Shower
Bathtub
room details
Double Room Balcony
2 persons
325 sq. feet
1 King-size bed
Shower
Bathtub
room details
Quadruple Room Pool View
2 persons
380 sq. feet
2 Double beds
Shower
Bathtub
room details
King Room Pool View
2 persons
380 sq. feet
1 King-size bed
Shower
Bathtub
room details
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Room Rates & Availability Tracker
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Amenities
Thoughtful hotel amenities for a comfortable stay
General
No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access
Key access
Services
Paid airport shuttle
Pet amenities available
Housekeeping
Car hire
Tours/Ticket assistance
Spa & Leisure
Outdoor swimming pool
Beach umbrellas
Sun loungers
Garden area
Spa & wellness centre
Back massage
Head massage
Full body massage
Foot massage
Shallow end
Room features
Air conditioning
Mini-bar
Patio
Garden furniture
Bathroom
Free toiletries
Media
Flat-screen TV
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Hotel Location
Avenida 10 Entre Calle 20 Y 22,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Avenida 10 Entre Calle 20 Y 22,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Landmark
Quinta Avenida
2200 ft
Landmark
Los Fundadores Park
4300 ft
Museum
Museo Frida Kahlo Playa Del Carmen
2500 ft
Beach
Kool Beach Club
2300 ft
Beach
Mamita's Beach Club
3000 ft
Landmark
Gaston Charo Art Gallery Playa del Carmen
2300 ft
Gallery
Tierra Huichol
2500 ft
Landmark
Sun Jaguar
2800 ft
Landmark
La 5ta Hacienda
2700 ft
Landmark
Galeria Lamanai
3100 ft
Landmark
Galeria de Arte 5ta Avenida
3100 ft
Landmark
La Sirena's Fine Mexican Handcrafts
3600 ft
Landmark
Corazon de Mexico
4100 ft
Night club
Mandala Playa del Carmen
2100 ft
Nearby
Mall
Quinta Alegria Shopping Mall
800 ft
Museum
3D Museum of Wonders
800 ft
Church
Nuestra Senora del Carmen Catholic Church
800 ft
Night club
Coco Bongo
1600 ft
Beach
Playacar
300 ft
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
700 ft
Gallery
Riviera Art Gallery
800 ft
Gallery
La Galeria de Playa Art Gallery
1100 ft
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
1000 ft
Avenida entre 24 y 34 calles 5a
Caminarte
1100 ft
Aquarium
Aquarium Beach
1500 ft
Shopping Area
Plaza Las Americas
300 ft
Casino
Grand Riviera Casino
1500 ft
Store
MEGA Soriana
1700 ft
Shopping Area
Plaza Calle Corazon
1700 ft
Store
ME Dive Center
1900 ft
Restaurants
Senor Frog's Playa del Carmen
500 ft
Calle Quinta Avenida Calle 22 Norte
Bella Italia Pizzeria
200 ft
Avenida 10 y calle 20 Colonia Quintas Del Carmen
EZ Sports Bar
300 ft
5th Avenue btwn 12th and 14th Streets
Cantina Mamitas
300 ft
Calle 28
Starbucks Playacar
300 ft
Paseo Xaman-Ha Lt 19 Plaza Playacar
McCarthys Irish Pub
400 ft
Avenida 1
Los Aguachiles Calle 34
900 ft
Avenue 25 Calle 34
Explore Playa del Carmen
Explore Playa del Carmen
Top Attractions
Activities
Dining
Entertainment
Quinta Avenida
8-minute walk
Vibrant street lined with shops, restaurants, and entertainment. Perfect for an afternoon stroll and people-watching.
Los Fundadores Park
16-minute walk
Scenic beachfront park featuring a stunning pier and tranquil spots. Ideal for families and offers cultural performances.
Museo Frida Kahlo Playa Del Carmen
10-minute walk
Art museum dedicated to the works of Frida Kahlo. It showcases her life and contributions to art and culture.
Kool Beach Club
9-minute walk
Popular beach club with comfortable loungers and lively atmosphere. A great spot for relaxation and socializing.
Cenote Swimming
15-minute drive
Exciting adventure swimming in beautiful cenotes. Rentals available nearby. Perfect for thrill-seekers at any skill level.
Yoga Sessions
10-minute walk
Relaxing outdoor yoga available at nearby studios. Check for schedules and enhance wellness during your stay.
Local Markets
10-minute walk
Cultural experience visiting local markets. Perfect for families and solo travelers to taste and buy local goods.
Cantina Mamitas
1-minute walk
Casual spot serving traditional Mexican dishes with a lively vibe. Known for tacos and great margaritas; reservations advised.
Bella Italia Pizzeria
1-minute walk
Charming pizzeria offering wood-fired pizzas and pasta dishes. Family-friendly atmosphere and vegetarian options available.
EZ Sports Bar
1-minute walk
Relaxed sports bar atmosphere with a variety of international dishes and drinks. Perfect for casual dining and sports fans.
Coco Bongo
6-minute walk
Famous nightlife venue known for exhilarating shows and performances. A must-visit for vibrant nightlife enthusiasts.
3D Museum of Wonders
3-minute walk
Unique venue with interactive 3D art installations. Great for families and offers plenty of fun photo opportunities.
Transportation Tips
City Centre
Playa del Carmen6 min
·
1700 ft
Airports
Playa Del Carmen, Quintana Roo (PCM)21 min
·
1.1
mi
Cozumel International Airport (CZM)52 min
·
21.5
mi
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Property information and rules
Check-in
from 15:00-23:30
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
Wireless internet is available in for free.
Breakfast
The hotel Hacienda Paradise provides visitors with a free full breakfast.
Children & extra beds
There are no extra beds provided in a room.
There are no cots provided in a room.
Pets
Pets are not allowed.
Year renovated:
2006
Number of rooms:
37
Former name
hacienda paradise hotel by hospitality wellbeing
Guest Reviews & Ratings
What Guests Are Saying?
Review score
Based on 257 verified reviews
6.3/10
Nice
52%
Recommend
Breakfast
4.3/10
Cleanliness
7.0/10
Comfort
7.0/10
Facilities
6.5/10
Free Wi-Fi
6.1/10
Location
8.6/10
Paid Wi-Fi
7.4/10
Staff
7.2/10
Value for money
6.6/10
Pros
Friendly staff
Clean pool
Cold beverages
Good air conditioner
Sufficient breakfast
Cons
Damaged furniture
Traffic noise
Guest reviews
based on 352 reviews
6.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Hacienda Paradise Hotel
Is it possible to check in at 11 AM, and will the room be ready by then?
20 November 2024
Early check-in is available based on room readiness, and guests can enjoy the hotel's facilities while waiting.
Are beach towels available for guests at the hotel?
5 January 2025
Yes, beach towels are provided for guests to use during their stay.
Can guests find public transportation options nearby to reach attractions like Xcaret Park?
15 March 2025
Public transportation such as colectivos is accessible nearby, and taxis can also be arranged from the hotel.
Where can I find the airport shuttle service?
30 April 2025
Details about the airport shuttle service can be obtained from Xperience Hotels' office.
Are mosquito nets available in the rooms, and is there a hairdryer provided?
10 February 2025
Mosquito nets are included, and hairdryers are available upon request at the front desk.
Is early check-in available, and is there a fee associated with it?
22 February 2024
Early check-in is subject to availability and may incur an additional hourly or daily charge.
Is there parking available nearby for those traveling with a rental car?
18 March 2025
Metered parking is located nearby, with fees around 10 pesos per hour from 10 AM to 10 PM.
Is the hotel pet-friendly, allowing guests to bring their pets?
12 April 2025
Yes, the hotel welcomes pets, making it a great option for animal lovers.
Does the hotel offer a shuttle service to Cancun airport?
9 January 2025
Transportation services to and from Cancun airport are available for an additional fee.
Are there fitness facilities available for guests at the hotel?
28 November 2024
No gym is available on the premises, but there are fitness centers located nearby.
Is an elevator available in the hotel for guests needing assistance?
17 October 2025
The hotel does not have an elevator, but ground floor rooms can be requested for convenience.