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Rooms and Guests2 Guests, 1 Room
Key details

Hotel Overview

Avenida 10 Entre Calle 20 Y 22, Playa del Carmen, Mexico, 77710

Hacienda Paradise Hotel - Boutique hotel with outdoor pool near Fifth Avenue

Hacienda Paradise Hotel is a boutique hotel in Playa del Carmen, one block from Fifth Avenue. The hotel features an outdoor pool surrounded by a tropical garden and furnished terrace. The on-site restaurant, Nuestra Casa, serves a daily Continental breakfast with fresh seasonal fruit, teas, and home-baked bread. The 24-hour reception offers a free drink and cool towel, bike rentals, and 24-hour free coffee, tea, and water. The concierge desk can arrange restaurant reservations, transportation, and tours. The hotel is pet-friendly and located near Playa del Carmen Main Beach.

Additional perks of the hotel

Free Wi-Fi throughout the property

Car rentals and a library onsite

Activities such as diving and archaeological tours nearby

Excursions and specialized tours in Chiapas and Yucatan regions

Signature breakfast with fruit, homemade cakes, eggs, and cold cuts

Rooms

The hotel offers three room categories: Colonial Patio, Colonial Balcony, and Master Suite. Colonial Patio Rooms measure 29 square meters and include a king-size or twin bed, terrace, minibar, and rain shower. Colonial Balcony Rooms feature a private balcony with garden or pool views, king-size or queen-size beds, and similar amenities. The Master Suite includes a Dolce Gusto Coffee Maker, natural repellent, and after-sun cream for stays of at least two nights. All rooms have air conditioning, free Wi-Fi, cable TV, and a hairdryer.

Other conveniences

Laptop safe deposit box in all rooms

Smoke detector and wake-up call service

Room service and telephone

Flat-screen TV and fridge

Make-up mirror and bat set

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Choose Your Room

Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
Quadruple Room Balcony
Max:
2 persons
30 m² 
Bed options:
2 Double beds
Shower
Bathtub
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Double Room Balcony
Max:
2 persons
30 m² 
Bed options:
1 King-size bed
Shower
Bathtub
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Quadruple Room Pool View
Max:
2 persons
35 m² 
Bed options:
2 Double beds
Shower
Bathtub
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Room Rates & Availability Tracker

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Transportation Tips

Transportation Options

City Centre
Playa del Carmen500 m
Airports
Aeropuerto de Playa del Carmen (PCM) 1.7 km
Cancun (CUN) 56.0 km

Amenities

Thoughtful hotel amenities for a comfortable stay

General

  • No smoking on site
  • Free Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • ATM/Cash machine
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Services

  • Paid airport shuttle
  • Pet amenities available
  • Housekeeping
  • Car hire
  • Tours/Ticket assistance

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Garden area
  • Spa & wellness centre
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Patio
  • Garden furniture

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
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Hotel Location

Avenida 10 Entre Calle 20 Y 22, Playa del Carmen, Mexico, 77710
Map view
Avenida 10 Entre Calle 20 Y 22, Playa del Carmen, Mexico, 77710
Nearby
Mall
Quinta Alegria Shopping Mall
230 m
Museum
3D Museum of Wonders
230 m
Church
Nuestra Senora del Carmen Catholic Church
230 m
Night club
Coco Bongo
460 m
Beach
Playacar
80 m
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
210 m
Gallery
Riviera Art Gallery
230 m
Gallery
La Galeria de Playa Art Gallery
310 m
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
300 m
Avenida entre 24 y 34 calles 5a
Caminarte
310 m
Aquarium
Aquarium Beach
440 m
Shopping Area
Plaza Las Americas
80 m
Casino
Grand Riviera Casino
450 m
Store
MEGA Soriana
500 m
Shopping Area
Plaza Calle Corazon
510 m
Store
ME Dive Center
560 m
Restaurants
Senor Frog's Playa del Carmen
140 m
Calle Quinta Avenida Calle 22 Norte
Bella Italia Pizzeria
60 m
Avenida 10 y calle 20 Colonia Quintas Del Carmen
EZ Sports Bar
80 m
5th Avenue btwn 12th and 14th Streets
Cantina Mamitas
80 m
Calle 28
Starbucks Playacar
80 m
Paseo Xaman-Ha Lt 19 Plaza Playacar
McCarthys Irish Pub
110 m
Avenida 1
Los Aguachiles Calle 34
260 m
Avenue 25 Calle 34

Guest Reviews & Ratings

What Guests Are Saying?
88%
loved it & would return
8.8/10
Great
Rooms
8.5
Location
8.5
Service
8.5
Dining
7.5
Guest reviews
8.8/10
based on 5 reviews
6.4
6.4/10 based on 364 reviews
Alan
United States, July  2023
8.0/10

I had a great time at the hotel! The rooms were spacious and had a working fridge to keep our drinks cool, which was convenient. However, there was a bit of a smell issue, and there was no safe in the room. The courtyard was lovely and the A/C worked perfectly. The location couldn't have been better for exploring the area.

Rooms
8.0
The rooms were spacious and had a working fridge.
Service
9.0
The service was exceptional! Maeva and Andrea were so friendly and helpful, making my stay memorable. They were the best.
Location
8.0
The location was ideal, just a street away from the main area but peaceful enough to avoid the noise. It was great to relax and sunbathe, although the falling coconuts without safety nets were a safety concern.
Dining
7.0
The dining experience was above average, with simple options. Breakfast items were available at an extra cost, but the selection was basic.
Facilities
The hotel had all the basic facilities needed for a comfortable stay.
Jeff
United States, May  2023
8.6/10

My stay at the hotel was fantastic! The rooms were spacious, modern, and clean, with a lovely terrace overlooking the pool. It was quiet and comfortable, just as I had hoped for. The service was top-notch, with extremely friendly and efficient staff who truly cared about my well-being. The location was perfect--close to the beach and all the attractions, yet away from the noisy areas. The only downside was the safety concern with coconuts dropping near sunbathers. The dining experience was more than sufficient, offering a variety of delicious options. Overall, a great value for money stay!

Rooms
9.0
The rooms were big, well equipped, clean, and comfortable, with a nice terrace overlooking the pool.
Service
8.0
The staff was great and welcoming, with little concern for the well-being of their guests.
Location
9.0
The location was perfect, just a street away from the main drag but far enough to avoid the noise.
Dining
8.0
The dining experience was more than sufficient and very good overall.
Facilities
9.0
The facilities were great, offering everything I needed for a comfortable stay.
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Check-in
06Oct2025Select date
Check-out
07Oct2025Select date
Rooms and Guests2 Guests, 1 Room