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Check-in
11Mar2026Select date
Check-out
12Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

Hotel Overview

Avenida 10 Entre Calle 20 Y 22, Playa del Carmen, Mexico, 77710
-
Close to the beach
Nice
6.4
6.6
/10
4.1
3.7
/5

Accommodations

Hacienda Paradise hosts 30 spacious rooms, each offering rustic Mexican furniture and a touch of Spanish Hacienda style. The Colonial Patio Rooms and Colonial Balcony Rooms provide 29 square meters of space, featuring comfortable King or Queen beds. The standout Master Suite, the largest accommodation option, includes a nightly natural repellent and after-sun cream, along with complimentary Dolce Gusto coffee maker and capsules.

Dining

The hotel features an on-site restaurant serving a variety of delicious meals crafted from local ingredients. Guests can enjoy the convenience of room service, offering a selection of dishes throughout the day. This dining option allows for a relaxed meal experience within the hotel's ambiance.

Location

Hacienda Paradise is located just one block from Playa del Carmen's famous 5th Avenue, providing easy access to numerous shops, restaurants, and nightlife. Guests can reach the city's best beaches within a short walking distance. This centralized location enhances the convenience for exploration and leisure activities.

Wellness

The hotel includes a pool situated in the internal garden, designed for relaxation and tranquility. Guests can enjoy a serene atmosphere while taking a refreshing dip or sunbathing by the pool. This oasis adds a unique element to the overall stay experience at Hacienda Paradise.

Pet-Friendly Amenities

Hacienda Paradise welcomes pets, allowing guests to enjoy their vacation alongside their furry companions. This pet-friendly policy includes designated areas where pets can relax comfortably. The hotel makes it easier for travelers with pets to have a stress-free stay.

Highlights

Location: One block from 5th Avenue .

Rooms: 30 spacious rooms with rustic Mexican furniture .

Dining: On-site restaurant with room service .

Wellness: Pool in internal garden .

Pet-Friendly: Welcoming pets for stress-free stays .

Master Suite: Complimentary natural repellent and coffee maker .

Must-do experiences

  • Savor authentic tacos al pastor at Taquería El Fogón near the hotel.
  • Stroll through the vibrant 30th Avenue for local boutiques and cafes.
  • Visit Frida Kahlo Museum for a glimpse into her life and art.
  • Explore the lesser-known Tulum Ruins for stunning coastal views.
  • Don't miss the bustling Playa del Carmen mercado for fresh local produce.
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Choose Your Room

Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
Quadruple Room Balcony
2 persons
325 sq. feet 
2 Double beds
Shower
Bathtub
Double Room Balcony
2 persons
325 sq. feet 
1 King-size bed
Shower
Bathtub
Quadruple Room Pool View
2 persons
380 sq. feet 
2 Double beds
Shower
Bathtub
King Room Pool View
2 persons
380 sq. feet 
1 King-size bed
Shower
Bathtub
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Room Rates & Availability Tracker

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Amenities

Thoughtful hotel amenities for a comfortable stay

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • ATM/Cash machine
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Services

  • Paid airport shuttle
  • Pet amenities available
  • Housekeeping
  • Car hire
  • Tours/Ticket assistance

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Garden area
  • Spa & wellness centre
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Patio
  • Garden furniture

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
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Hotel Location

Avenida 10 Entre Calle 20 Y 22, Playa del Carmen, Mexico, 77710
Map view
Avenida 10 Entre Calle 20 Y 22, Playa del Carmen, Mexico, 77710
Nearby
Mall
Quinta Alegria Shopping Mall
800 ft
Museum
3D Museum of Wonders
800 ft
Church
Nuestra Senora del Carmen Catholic Church
800 ft
Night club
Coco Bongo
1600 ft
Beach
Playacar
300 ft
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
700 ft
Gallery
Riviera Art Gallery
800 ft
Gallery
La Galeria de Playa Art Gallery
1100 ft
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
1000 ft
Avenida entre 24 y 34 calles 5a
Caminarte
1100 ft
Aquarium
Aquarium Beach
1500 ft
Shopping Area
Plaza Las Americas
300 ft
Casino
Grand Riviera Casino
1500 ft
Store
MEGA Soriana
1700 ft
Shopping Area
Plaza Calle Corazon
1700 ft
Store
ME Dive Center
1900 ft
Restaurants
Senor Frog's Playa del Carmen
500 ft
Calle Quinta Avenida Calle 22 Norte
Bella Italia Pizzeria
200 ft
Avenida 10 y calle 20 Colonia Quintas Del Carmen
EZ Sports Bar
300 ft
5th Avenue btwn 12th and 14th Streets
Cantina Mamitas
300 ft
Calle 28
Starbucks Playacar
300 ft
Paseo Xaman-Ha Lt 19 Plaza Playacar
McCarthys Irish Pub
400 ft
Avenida 1
Los Aguachiles Calle 34
900 ft
Avenue 25 Calle 34
Explore Playa del Carmen
Explore Playa del Carmen
Top Attractions
Activities
Dining
Entertainment
Quinta Avenida
Quinta Avenida
8-minute walk
Vibrant street lined with shops, restaurants, and entertainment. Perfect for an afternoon stroll and people-watching.
Los Fundadores Park
Los Fundadores Park
16-minute walk
Scenic beachfront park featuring a stunning pier and tranquil spots. Ideal for families and offers cultural performances.
Museo Frida Kahlo Playa Del Carmen
Museo Frida Kahlo Playa Del Carmen
10-minute walk
Art museum dedicated to the works of Frida Kahlo. It showcases her life and contributions to art and culture.
Kool Beach Club
Kool Beach Club
9-minute walk
Popular beach club with comfortable loungers and lively atmosphere. A great spot for relaxation and socializing.
Cenote Swimming
15-minute drive
Exciting adventure swimming in beautiful cenotes. Rentals available nearby. Perfect for thrill-seekers at any skill level.
Yoga Sessions
10-minute walk
Relaxing outdoor yoga available at nearby studios. Check for schedules and enhance wellness during your stay.
Local Markets
10-minute walk
Cultural experience visiting local markets. Perfect for families and solo travelers to taste and buy local goods.
Cantina Mamitas
Cantina Mamitas
1-minute walk
Casual spot serving traditional Mexican dishes with a lively vibe. Known for tacos and great margaritas; reservations advised.
Bella Italia Pizzeria
Bella Italia Pizzeria
1-minute walk
Charming pizzeria offering wood-fired pizzas and pasta dishes. Family-friendly atmosphere and vegetarian options available.
EZ Sports Bar
EZ Sports Bar
1-minute walk
Relaxed sports bar atmosphere with a variety of international dishes and drinks. Perfect for casual dining and sports fans.
Coco Bongo
Coco Bongo
6-minute walk
Famous nightlife venue known for exhilarating shows and performances. A must-visit for vibrant nightlife enthusiasts.
3D Museum of Wonders
3D Museum of Wonders
3-minute walk
Unique venue with interactive 3D art installations. Great for families and offers plenty of fun photo opportunities.
Transportation Tips
City Centre
Playa del Carmen6 min  ·  1700 ft
Airports
Playa Del Carmen, Quintana Roo (PCM)21 min  ·  1.1 mi
Cozumel International Airport (CZM)52 min  ·  21.5 mi
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Property information and rules
Check-in
from 15:00-23:30
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
Wireless internet is available in for free.
Breakfast
The hotel Hacienda Paradise provides visitors with a free full breakfast. 
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are not allowed.
Year renovated:
2006
Number of rooms:
37
Former name
hacienda paradise hotel by hospitality wellbeing

Guest Reviews & Ratings

What Guests Are Saying?
Review score
Based on 257 verified reviews
6.3/10
Nice
52%
Recommend
Breakfast
4.3/10
Cleanliness
7.0/10
Comfort
7.0/10
Facilities
6.5/10
Free Wi-Fi
6.1/10
Location
8.6/10
Paid Wi-Fi
7.4/10
Staff
7.2/10
Value for money
6.6/10
Pros
Friendly staff
Clean pool
Cold beverages
Good air conditioner
Sufficient breakfast
Cons
Damaged furniture
Traffic noise
Guest reviews
based on 352 reviews
6.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Hacienda Paradise Hotel
Is it possible to check in at 11 AM, and will the room be ready by then?
20 November 2024
Early check-in is available based on room readiness, and guests can enjoy the hotel's facilities while waiting.
Are beach towels available for guests at the hotel?
5 January 2025
Yes, beach towels are provided for guests to use during their stay.
Can guests find public transportation options nearby to reach attractions like Xcaret Park?
15 March 2025
Public transportation such as colectivos is accessible nearby, and taxis can also be arranged from the hotel.
Where can I find the airport shuttle service?
30 April 2025
Details about the airport shuttle service can be obtained from Xperience Hotels' office.
Are mosquito nets available in the rooms, and is there a hairdryer provided?
10 February 2025
Mosquito nets are included, and hairdryers are available upon request at the front desk.
Is early check-in available, and is there a fee associated with it?
22 February 2024
Early check-in is subject to availability and may incur an additional hourly or daily charge.
Is there parking available nearby for those traveling with a rental car?
18 March 2025
Metered parking is located nearby, with fees around 10 pesos per hour from 10 AM to 10 PM.
Is the hotel pet-friendly, allowing guests to bring their pets?
12 April 2025
Yes, the hotel welcomes pets, making it a great option for animal lovers.
Does the hotel offer a shuttle service to Cancun airport?
9 January 2025
Transportation services to and from Cancun airport are available for an additional fee.
Are there fitness facilities available for guests at the hotel?
28 November 2024
No gym is available on the premises, but there are fitness centers located nearby.
Is an elevator available in the hotel for guests needing assistance?
17 October 2025
The hotel does not have an elevator, but ground floor rooms can be requested for convenience.

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